CBDSpaza Refund Policy

Returns 

Our policy lasts seven (7) days. If seven (7) days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unopened and unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return contact us first for approval of your return.  Contact us at this email address: support@cbdspaza.com


Please do not send your purchase back to the manufacturer.

Refunds (if applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please understand that it may take your credit card company a certain amount of time for the funds to be returned to your card.

Late or missing refunds (if applicable) 

If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at support@cbdspaza.com

Shipping 

To return your product, you should mail your product to: CBDSpaza, 1817 Addison Way, Hayward CA 94544, United States   Please enclose our email to you authorizing the return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.